Return & Refund Policy
Return & Refund Policy – Kuvora.in
Return Eligibility
At Kuvora.in, we want you to be fully satisfied with your purchase. If you wish to return an item, you may request a return within 7 days of delivery under the following conditions:
The product is damaged or defective.
The item is missing parts or accessories.
The product received is not the one ordered.
The product is significantly different from its description.
Return Conditions
To qualify for a return:
The product must be unused, uninstalled, and in its original packaging.
The product must be in the same condition as received.
Custom-made or personalized items are not eligible for return.
How to Request a Return
To start a return, please contact our customer support team:
Email: kuvoraindia@gmail.com
Phone: +91 9024445990
Our team will guide you through the return shipping process.
Refunds
Once we receive and inspect the returned item, we will notify you of the approval. Refunds will be processed to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.
Replacements
If an identical replacement is available, we will ship it once your return is approved. If not, we will suggest alternatives or issue a full refund.
Order Cancellations
Orders can be cancelled free of charge before dispatch.
If the order has already shipped, cancellation may involve shipping and handling costs.
Custom-made products cannot be cancelled once confirmed.
Branded Products
Products sourced from third-party brands may be subject to the respective brand’s return, repair, and warranty policies. In such cases, our support team will guide you to the brand’s official process.
Additional Information
Kuvora.in is not liable for performance or specification-related issues originating from the manufacturer. For clarification, please contact the respective brand before purchase.