Refund policy

We have a 7 day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your items are in original packaging or have never been used.

To start a return, you can contact us at support@kuvora.in. Please note that returns will need to be sent to the following address: Amar Chambers, 4, Olympic Rd, Sardarpura, Jodhpur, Rajasthan 342001, India.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at support@kuvora.in.

RETURN METHOD:

Your option to send us your return: By currier- Delhivery, Bluedart, Xpressbees, Gati.

HOW CAN YOU GET YOUR RETURN SHIPPING LABEL?

Defective Product -

Download and Print

Customer Remorse -

Customer Responsibility

Our fees for Return or Refund of India.

Damages and issues (Defective Products)

Please inspect your order upon reception and contact us immediately if the item is defective or damaged or if you receive the wrong item so that we can evaluate the issue and make it right. For Our Defective products return is full free shipping. This means your shipping fee is INR 0.00 and the Re-stocking fee is INR 0.00.

For your responsibility (Customer Remorse)

Please inspect your order upon reception and contact us immediately if the item that you purchase by mistake doesn’t need any more or if the wrong products are so that we can evaluate the issue and make it right. For your remorse products, you have to bear a certain amount for return shipping. You will bear the Actual cost of return shipping. The Re-stocking fee is INR 0.00.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

If an identical replacement is available, we will ship it once your return is approved. If not, we will suggest alternatives or issue a full refund.

Refunds

Once we receive and inspect the returned item, we will notify you of the approval. Refunds will be processed to your original payment method within 10 business days. Processing times may vary depending on your bank or payment provider.

Contact Us

Trade Name: Rishabh Enterprises

Website Name: Kuvora.in

Phone: +91 9024445990

Email: support@kuvora.in

Address: Amar Chambers, 4, Olympic Rd, Sardarpura, Jodhpur, Rajasthan 342001, India.

GST Number: 08BAVPM7256E1Z5

Customer Service Opening Hours:

Monday to Saturday - 11:00 AM - 6:00 PM (GMT+5:30) India Standard Time (Kolkata)

We aim to respond within one business day.